Ticketmaster Taylor Swift disaster has now reached Europe and Swifties are mighty angry
Buying a Taylor Swift concert ticket through Ticketmaster is like waging a Great War, with most fans being dissatisfied in the end.
Once again, Ticketmaster has left Taylor Swift fans feeling frustrated as they encountered yet another setback in purchasing concert tickets, prompting a wave of anger on Twitter.
The disappointment
During the presale period for Taylor Swift's highly anticipated Eras Tour in France, Ticketmaster abruptly halted ticket sales, leaving thousands of fans uncertain and disappointed.
The sudden suspension of sales in Paris and Lyon left eager fans unable to secure tickets for the upcoming event.
The root of the issue
The problem appears to stem from a "technical malfunction" on the Ticketmaster platform, preventing users from logging in with their passwords. The high demand for tickets led to an overwhelming number of fans, with over 700,000 individuals in line, all vying for the limited availability.
From the outset, the Ticketmaster website struggled to cope with the surge in traffic. Even fans who accessed the ticket purchase page early encountered difficulties, as a "technical error" prevented them from completing transactions.
The latest update
Ticketmaster France released a statement today (July 12) morning stating, "The Eras Tour in France is postponed, and tickets are still available. This morning's sale was disrupted by an issue with a third-party vendor, who is working to resolve the problem as soon as possible."
Swift is performing six concerts in May and June 2024 on Swift’s Eras Tour — four shows in Paris, two in Lyon
History repeats
The situation in France mirrors the frustrations experienced during Swift's North American presale in November. Ticketmaster's systems were overwhelmed by millions of fans, including bot accounts, resulting in tickets disappearing from shopping carts before they could be purchased.
Consequently, Ticketmaster suspended the public sale, although the company claimed to have sold over two million tickets for the tour in a single day.
This incident led to a legal case filed in the LA County Superior Court, alleging that Ticketmaster holds a monopoly on both primary and secondary markets.
The complaint accuses the ticketing platform of engaging in fraudulent practices and various antitrust violations, including price discrimination and price fixing.
[READ MORE: Ticketmaster messed up Taylor Swift Eras Tour tickets. Swifties are now dragging the company to court]
Twitter outrage
Fans who attempted to secure tickets for Taylor's France tour took to Twitter to express their frustration. Here are a few examples of their tweets:
@TicketmasterFR got in within 7 minutes and then spent the entire 10 minute timer trying to log in but it kept saying technical error!!! ticketmaster france what are you going to do for taylor swift paris eras tour tickets pic.twitter.com/YMBRl4HUwn
— zoe maya (@zozomccormack) July 11, 2023
Current situation 🤡#TaylorSwift #TheErasTourTickets #TicketmasterFR #Paris pic.twitter.com/6HkVIqsNsm
— Myriammm (@myriammm13) July 11, 2023
ticketmaster france my enemy fr pic.twitter.com/HxZ0LNo3Qv
— lina 💜 (@swiftsmarkle) July 11, 2023
anyone know what to do un this situation?? pic.twitter.com/dq5w4qdtiu
— Ellen x (@Xellenvabraba) July 11, 2023
There is an ERROR. Got on at 3am EST in the United States and was 30,000 in the queue, secured tickets and it would not let me login to finish checkout. I have confirmed this password lots of times. TM timed out on me and now I am back in the queue with 790,000 ahead of me. HELP! pic.twitter.com/J3GApN3LKr
— Victoria Claire (@vcsurian) July 11, 2023
The recurring issues faced by Taylor Swift fans and the continued shortcomings of Ticketmaster have undoubtedly stirred a wave of discontent and discontentment among Swifties worldwide.