Setting new standards of premium air travel in India, Delhi International Airport Limited (DIAL) recently launched "Encalm Privé," an exclusive luxury lounge at Terminal 3, aiming to enhance the travel experience for business and first-class passengers.
Offering a host of luxurious amenities, this world-class facility, operated by Encalm Hospitality Pvt Ltd, stands as the biggest lounge in India, and Asia boasting an expansive area of 22,000 sq ft as of now.
The lounge will also help alleviate the crowded lounge experience at the terminal, which was previously characterised by long queues outside the two existing lounges.
Luxurious amenities
Encalm Privé has been meticulously designed to provide an indulgent travel experience for its guests.
The lounge currently features lounge bays, abar, and a multi-cuisine buffet with live food counters. The bar is well-stocked with a selection of premium beverages, including cocktails and other drinks, crafted by expert bartenders.
The lounge offers a dedicated kids' play area for families travelling with children, ensuring a comfortable and enjoyable time before their flights.
Business travellers can take advantage of the well-equipped business centre, complete with meeting rooms and workstations.
For those seeking a moment of relaxation, the lounge offers a library with books and magazines.
The Encalm Privé lounge is exclusively available for business class and first-class travellers of partner airlines.
Credit card holders will still be able to avail themselves of lounge facilities, but the one near the food court at Terminal 3.
Future expansion plans
DIAL has ambitious plans to expand the lounge's offerings further, introducing additional facilities for an even more luxurious experience.
The planned additions include a spa and fitness centre, sleeping pods, nap rooms, a cigar room, and a gaming zone. Travellers can also expect express laundry services, shower facilities, and a buggy service for convenient transportation within the lounge premises.
Currently spanning 22,000 square feet, the facility is projected to substantially expand, resulting in a final operational size of 30,000 square feet.
Enhancing passenger experience
DIAL's new initiative of launching Encalm Privé is part of a unified lounge strategy to optimise space and provide a premium experience to travellers.
Videh Kumar Jaipuriar, CEO of DIAL, expressed enthusiasm for the Encalm Privé lounge, highlighting its role in enhancing passenger experiences at Delhi Airport.
Encalm Hospitality CEO, Vikas Sharma emphasized that Encalm Privé is not just a mainstream airport lounge but a flagship facility that promises to change the way India perceives lounge experiences.
With a team of hotel management graduates and experienced individuals from the food and beverage industry, the lounge ensures a high level of service and aims to create delightful memories for its customers.